“Have You Heard?” · Virtual training for public safety
Train your personnel to communicate with the Deaf, Hard of Hearing, and limited-English communities.
A certificate eLearning course built for police, sheriff, corrections, fire/EMS, and dispatch personnel — covering ADA and Title VI compliance, working with interpreters, and the real situations your officers face in the field.
Training overview
What your team receives
Every enrolled individual works through the full course online, at their own pace, from any device.
100% online
Complete anywhere, on any device, at your own pace.
3 modules
40 minutes each, with a short test after every module — 80% to pass, unlimited retakes.
Certificate
Awarded to every individual upon completion.
Take-home resources
Downloadable materials personnel keep and reference on duty.
Curriculum covers
- Interacting with Deaf, Hard of Hearing, and limited-English-speaking community members
- ADA and Title VI compliance for public safety agencies
- How and when to work with an interpreter
- Common situations for public safety personnel, actionable tips, and overall communication strategies
Who should enroll
Built for every role in public safety
Anyone in your agency who interacts with the public benefits from this training.
- Police officers
- Dispatch
- Fire / EMS
- Administrative staff
- Municipal agencies
Enrollment process
From reservation to certificate in four steps
You don't need names to get started — reserve the seats first, then enroll your personnel while the hold is active.
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Reserve seats
Tell us how many personnel will take the course — you don't need names yet.
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Confirm agency details
An authorized representative verifies your agency information and confirms the training terms electronically.
Seats held for 10 days -
Submit your roster
Upload your roster of enrollees from your reservation page while the hold is active. Every enrollee receives their own login credentials.
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Begin training
Personnel complete the course at their own pace and earn their certificates.
Ready to reserve seats for your agency?
Takes about five minutes. You'll need your agency details and the authority to accept the training agreement.
Start your reservation